1. Information We Collect
We collect personal information you provide directly, such as name, contact details, delivery address, and payment information. We also collect usage data and cookies to improve our services.
2. How We Use Your Information
Your information is used to process orders, provide customer service, send marketing communications (with consent), and improve our services. We may also use data for analytics and business operations.
3. Information Sharing
We do not sell personal information to third parties. We may share information with service providers, delivery partners, and as required by law. All third parties are bound by confidentiality agreements.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.
5. Your Rights (GDPR)
You have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. You may also withdraw consent at any time.
6. Cookies and Tracking
We use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16 without parental consent.
10. Contact Us
For privacy-related questions or to exercise your rights, please contact our Data Protection Officer through our website contact form.
